Past Chair’s Message

By Kurt Loudenback, President, Grand Prairie Foods, Inc.

2022 has been a year of resiliency and recovery. Our community has emerged stronger and more resilient as we have dealt with some crazy economic challenges over the last 2 years. Despite all of the headwinds we have faced, The Foundation has had another good year of land sales, prospect development and connection between workforce candidates and our members. We are collectively in a good spot to take advantage of continued interest in our state and region while addressing the need for expanding a skilled workforce.

Through various partnerships with both the public and private sectors, the Foundation is positioned to provide valued services to our members, our clients, and our community. Board identified priorities including business retention and expansion, business attraction, and workforce and talent development remain key focus areas. Foundation leaders created a plan centered around these areas three years ago and we have been executing on strategies and programs developed to address these needs.

Partnerships with existing companies looking to grow in the Sioux Falls region have increased dramatically. The Foundation’s Business Retention & Expansion initiative has paid dividends with several expansions. Additionally, the Foundation continues to work with the City of Sioux Falls on expansion projects and infrastructure developments.

Our Business Attraction efforts have resulted in land sales in Foundation Park and Sioux Empire Development Park 8; and we have implemented new and creative marketing techniques to promote the area. Our partnership with local brokers to tap into their national networks has created additional interest from companies across the country.

We have implemented new programs to identify and attract talent to the region and build up our talent from within. Many of our events are both in-person as well as virtual, allowing us to expand our reach far beyond our borders. Our WIN in Workforce Summit in October brought nearly 800 HR professionals, educators, and industry leaders together to share new ideas and best practices for successful talent recruitment, development, and retention. Talent Tours, Talent Rebound events and Talent Draft Day incorporate both in-person and virtual formats, resulting in hundreds of connections between local employers, high school, and post-secondary students to promote the benefits of living and working in Sioux Falls.

We will continue to employ these strategies and programs in 2023 and will continue to have success in growing our region. While these are challenging times in growing our workforce, we believe our efforts will have far-reaching effects on the future growth and sustainability of our region.

The message that Sioux Falls and South Dakota are the best place to own a business, raise a family, and be a young professional are becoming clear. In 2021, Sioux Falls welcomed 7,000 new residents. People are choosing to relocate here because of the quality of life that our community offers: great schools, parks, dining and entertainment, and economic opportunity. In 2023, we’ll be sharing that message with new prospects and potential residents.

It has been a pleasure serving as the Chair of the Board during 2022 and I leave this organization in good hands. Thanks to all of you who have made the Foundation the great economic engine that it is. The Board of Directors and leadership team appreciate your support and hope to continue serving you as members of the Foundation. THANK YOU and have a prosperous 2023.

2023 Chairman’s Message

By Steve Kolbeck, Principal Manager, Xcel Energy South Dakota

What a great honor it is to be taking the helm of the Sioux Falls Development Foundation at a time of tremendous change and challenges. As the premier economic development organization in the region, the Sioux Falls Development Foundation has positioned itself to successfully meet those challenges.

Under past leadership, the Foundation has literally paved the way for business and industrial growth in the region by creating the Foundation Park mega site, recruiting thousands of new jobs and dozens of new companies, and creating a workforce recruitment model that is second to none. Past leadership has leveraged the cooperative spirit of Sioux Falls to finance these opportunities, create an aggressive marketing plan and create an environment of success in the region.

I want to thank Kurt Loudenback, Pat Costello, Todd Ernst and Tim McCarthy for their leadership over the past six years and welcome our three new Board members – Scott Wickersham, Raquel Blount and Chris Ekstrum – to the Board. I look forward to working with all of you to continue leading this community.

So what’s ahead in 2023?

  • Completion of grading and infrastructure development within Foundation Park North and Park 8 West including streets, sewers, water, power, and lot development.
  • Construction of the CJ Foods facility and more projects in Foundation Park.
  • Expected sales of 100 more acres in Foundation Park.
  • Full scale operation of Amazon & FedEx in Foundation Park South.
  • Construction of Presidio Manufacturing and the National Guard Readiness facility in Park 8 East.
  • Expansion of several existing companies that are currently in the planning process.
  • Implementation of the Falls Area Development Corporation and redevelopment of targeted areas for workforce housing opportunities.
  • Continuation and expansion of Workforce Initiatives with our State and local partners.
  • Strong marketing to site selectors, brokers, and workforce partners.
  • Opening of the Startup Sioux Falls Center in downtown Sioux Falls.
  • Opening of the Health Sciences Clinical Simulation Center at Southeast Technical College.
  • Continuous efforts to develop a strong quality of life in the region.

The Sioux Falls Development Foundation is proud to be leading these efforts and programs and we sincerely appreciate each one of you for your talents, your business, and your involvement in our community. I look forward to serving you as your Chair. Please continue to be a part of this great organization.

Have a great 2023.

From founder’s home to big expansion, business focused on supporting auto hobbyists sees surge in sales

For months during the pandemic, automotive hobbyists had plenty of time to tinker in their garage – and it showed in sales for a Sioux Falls company that has grown from the ground up.

Dakota Digital started in founder Ross Ortman’s house in 1986. It’s now a 165-person operation that’s the leading manufacturer of aftermarket gauges for hot rods, muscle cars, street rods and trucks. It also has a full line of gauges for Harley-Davidson motorcycles.

And it’s getting bigger in the coming year. The company is putting up a 40,000-square-foot expansion that will be connected to its current headquarters in northwest Sioux Falls, along with plans for a 60,000-square-foot building to the north that would be available for a tenant.

Dakota Digital

“When the pandemic hit, things went nuts,” Ortman said. “We’ve been struggling to keep up ever since.”

The new addition will connect to the existing building with an enclosed walkway for moving product back and forth. The multilevel building will house sales and tech support staff and offer additional warehouse space and electronics production area. It’s expected to be complete by the end of the year.

“We’re really squeezed into the length of what we’ve got now for open space, so we’re making our production lines longer with more automated equipment,” Ortman said. “Things will run a lot smoother.”

Dakota Digital

The expansion is the latest chapter of an impressive startup success story. As a high schooler, Ortman was into electronics and autos. In college, he did some technical writing, and after graduation he converted his work into articles for an industry magazine. Through that exposure, he began selling parts through mail order to other hobbyists.

Car from Dakota Digital

Dash panel from Dakota Digital

This 1967 Chevelle, seen at a recent SEMA trade show in Las Vegas, includes an instrument cluster that Dakota Digital manufactures.

By the time Ortman decided to leave his job seven years later, “I had a few people working out of my house,” he said. “I’d have people show up to work, and then I’d go to my full-time job.”

Dakota Digital gradually grew into commercial buildings, and by the early 2000s, it was out of space.

“The Sioux Falls Development Foundation actually opened their Park VII early because I wanted to move to that part of town,” Ortman said. “They said if I’d commit to being the first tenant, they’d get the streets in.”

In 2003, he moved into a 20,000-square-foot building on 6 acres in the northwest Sioux Falls development park near 60th Street North and Marion Road. It doubled in size five years later.

“We were the only ones out here in the middle of a cornfield for years, and now it’s growing like mad,” Ortman said. “For us, it really helped because a lot of my employees were from Canistota and Montrose and Humboldt, and I lived by Renner, so being in that part of town was good geographically for commutes.”

While Park VII is sold out of land today, “it was a slower development park,” said Dean Dziedzic, vice president of economic development for the Sioux Falls Development Foundation.

“We were out there way in advance, and everything is starting to catch up, with housing and commercial business filtering in around it. The game-changer was when Walmart located there in 2011, and we knew early on with the exit off I-90 and Marion Road that it would be an appealing area to develop, but it just took patience and growing tenants like Dakota Digital.”

Ortman knew the area was where he’d want to expand, so he purchased additional land before Walmart built nearby and the subsequent interest in the area.

“Ross has been great to work with for years,” Dziedzic said. “He served on our real estate committee for six years and was an asset to that, and he has a great business. They’ve just been booming, and we’re excited for their success.”

Despite supply chain-related issues that have plagued many industries, for Dakota Digital “it hasn’t been too bad,” Ortman said. “We always over-forecasted, and consequently the whole microchip shortage affected us to a lesser degree, so we got really lucky with long-range planning and forecasting.”

Dash Panel from Dakota Digital

The company designs and manufactures its products in-house, so “we’re very vertically integrated in that respect, from concept to engineering to the hardware and software development and the production side,” Ortman said. “We do all our machining in-house, our printing of overlays and the final electronics assembly and production.”

Dash Panel from Dakota Digital

As he prepares for the expansion, Ortman is hoping to hire up to 20 additional production workers.

“We have a lot of orders on the books and need help fulfilling everything,” he said. “We have a really good referral program, so that’s worked well for us, and we try to maintain a really good, quality family work environment.”

Dakota Digital has worked closely with the Sioux Falls Development Foundation since moving into its first park decades ago, Ortman said.

“They’ve been fantastic to work with,” he said. “Just going through concepts and with Dean and getting his thoughts was helpful and especially with the whole retail side of it that’s gone on in Park VII. We want to make sure we do the right thing for the neighborhood – something that’s going to fit well and just give the best visual impression.”

The potential 60,000-square-foot additional building is being marketed by Bender Commercial Real Estate Services.

Dakota Digital rendering

“If we get a tenant lined up for all or part of it, I’ll move on it sooner. Otherwise, I’ll wait until our expansion building is completed,” Ortman said. “Jans Corp. is doing all the dirt work for both buildings, so it’s ready to build whenever the timing is right. I think ultimately it will be a nice park-looking development with buildings that lay out really well together.”

To learn more about Dakota Digital, click here.

Sioux Falls: A top 10 city for remote work

Sioux Falls: 8th Best City for Remote Work

As companies have increasingly allowed for work from home options, people are looking for the best places to live as remote workers.

Forage has done the research and found which small cities in the U.S. are the best places to live for remote workers, and Sioux Falls is one of them, ranking No. 8.

“If you have the option to work from home, living in a smaller, more affordable city rather than a dense metropolis may be worth considering,” the article says. Cities were scored based on nine criteria relevant to remote workers to assess the feasibility of working from home, affordability, and local entertainment.

Learn more about Sioux Falls’ ranking, how the study was conducted, and how other cities ranked at the link below.

Move from Portland leads couple to career opportunities in Sioux Falls

For many in the restaurant industry, serving diners is a job and not necessarily a career.

That’s not how Maddie Wadman sees it.

“Everybody loves to come to restaurants. Everybody’s happy to be there,” she said.

And, life-changing events happen in restaurants. She has experienced that firsthand, meeting her future husband while working at a rooftop bar in Seattle. They dated long distance before she joined him in the Portland area, initially working in top-tier restaurants before moving into property management and mortgage.

Maddie and Sam Wadman move to sioux falls

Recently married, Wadman and her husband, Sam, moved to Sioux Falls from the Portland area earlier this year. Sam had an offer to transfer to a job in sales for the trucking industry.

He initially turned it down. She told him he needed to reconsider.

“And we got a plane ticket out to South Dakota,” he said. “And first, I was like, yeah, I don’t know, but it just started to materialize better, and it was everything we were looking for. We came out here and liked it a lot and decided to jump ship. Secretly, we wanted to leave the Northwest. We were tired of everything going on and looking for a way out.”

They were attracted by how “it was not too big, not too small, and everybody was really nice,” he continued. “The weather was really nice, and it had a lot of small-town charm we really liked.”

Maddie “was pleasantly surprised with Sioux Falls,” she said. “I thought it would be a lot more rural, but especially on Phillips Avenue, there’s a good amount of boutiques and bars and restaurants. There’s a lot to do. I thought it was going to be a complete 180 from Portland, which is what we were looking for – the traffic was crazy, and it’s so expensive to live there, so I was super pleasantly surprised by Sioux Falls.”

They moved into a downtown loft at The Cascade, “and we absolutely love it. We love that we can walk to places,” Maddie said. “There’s a convenience store right downstairs. There’s a brewery, a pizza place, a pool. It’s awesome.”

Maddie and Sam Wadman move to sioux falls

With the move, Maddie decided “this is my time to dive into the restaurant industry and maybe show Sioux Falls fine dining from what I know on the West Coast,” she said. “It’s a career for a lot of people there, not just a job for when you need extra cash. So I said I’m going to get back into the restaurant industry, it’s what I love, and I think if I can get in with a really good restaurant, I can do this.”

Her first night in Sioux Falls ended up connecting her with that opportunity when the Wadmans went out with one of Sam’s colleagues to R Wine Bar & Kitchen and Maddie met owner Riccardo Tarabelsi. Sam began talking up his wife’s restaurant experience, and Tarabelsi started listening.

When he opened Maribella Ristorante this fall, Maddie was part of the team.

Maribella Ristorante

“Maribella is exactly what I was looking for. It’s amazing,” she said. “We’re so busy; I love it.”

As a server, she’s loving the challenge of convincing diners to expand their horizons and try some of the menu’s lesser-known offerings.

Maribella Ristorante

“In South Dakota, people stick with what they know and like,” she said. “It’s made me work to convince them to try something new, which is one of my favorite parts.”

She’s also taking advantage of her skills as a level one sommelier and hoping to build up to the next level of wine expertise in the new year. On the West Coast, she learned from one of few master sommeliers in the world, and she honed her serving skills at fine restaurants. Eventually, she might even open her own restaurant in Sioux Falls.

“I would love to open a farm-to-table steak restaurant,” she said. “Something that’s extremely sustainable I think would do so well in a state like this where people love meat and potatoes.”

Maddie and Sam Wadman move to sioux falls

The Wadmans’ experience is exactly what others are finding as they discover Sioux Falls.

“It doesn’t surprise me at all how this couple has gotten connected in our community so quickly,” said Denise Guzzetta, vice president of talent and workforce development for the Sioux Falls Development Foundation.

“Trucking and hospitality are two industries where we absolutely want to encourage new talent to discover Sioux Falls in the same way Sam and Maddie have. We’re thrilled they love downtown living and have found friends and hobbies already. And I know if business ownership is in their future that Sioux Falls will be there to support them on their journey.”

In the meantime, the Wadmans are fully embracing their new home.

“It’s really great,” Sam said. “We’ve met a lot of good people, and everybody is really down-to-earth wanting to connect and go out and do things. I golfed in the summer, and there are a ton of good courses in the area, which was surprising to me, and then I got into trap shooting and pheasant hunting, and that’s been awesome. It doesn’t matter what the temperature is. It could be 38 to 46 degrees for six months and raining all year with no sun in the Northwest, and it’s way, way worse. If it’s 19 and sunny, I think you enjoy yourself a lot more.”

Maddie and Sam Wadman move to sioux falls

Maddie has enjoyed exploring the area boutique and cocktail scene and said she can see them building a life here.

“I absolutely love it,” she said. “We were talking the other day and initially had made this our five- or 10-year plan, thinking OK, we’ll live here for maybe a decade or less and then move on to the next thing. But I think this is our forever plan. We absolutely love it here.”

Ready to learn more about carving your own path in Sioux Falls? Visit siouxfalls.com, or reach out to deniseg@siouxfalls.com.

South Dakota ranked No. 2 best business tax climate

When it comes to picking a state that has the best business tax climate, South Dakota is always near the top! With no corporate or individual state income tax, it’s a great place to own a business. The Tax Foundation’s State Business Tax Climate Index revealed South Dakota is the second best state for business tax climate. Curious which other states are in the top ranks? Learn more at the link below.

A look back at our fall 2022 groundbreakings

While there’s snow on the ground now, we’re reflecting on some great fall groundbreakings!

For nearly seven decades, the Sioux Falls Development Foundation has hosted groundbreakings and helped organizations in our community commemorate new chapters of growth and success.

Take a look back at the groundbreakings we hosted this fall. Learn about each project and groundbreaking below!

Maguire Iron

Maguire Iron broke ground on a new headquarters in northeast Sioux Falls.

L to R: Brian Cooper, Scott Jones – President, Gene Jones, Jr. – CEO, Troy Werdel, Dan Engelsman, Diep Doan, Jamie Mays, and Mike Farnsworth.

The Docks – Great Hall Properties

Great Hall Properties broke ground on a 200,000 square foot industrial space in northwest Sioux Falls.

L to R: Bob Adams, Kurt Loudenback, Scott Lawrence, Rick Berg – President, Rob Fagnan, Dirk Lenthe, Chris Tyre, Michael Casper, Councilor Pat Starr.

Talent Thursday with April Meyerink

Talent Thursday is a weekly social media livestream event that spotlights talent and workforce in the Sioux Falls area by sharing the stories of young professionals in our community.

For Thursday, December 1, 2022, we caught up with April Meyerink, senior business development officer with Black Hills Federal Credit Union. She shared about her career journey so far and why she loves being a part of BHFCU. Learn about current opportunities they have available in Sioux Falls!

Talent Thursday is held weekly on Thursdays at 3 p.m. CT on the Sioux Falls Development Foundation’s Facebook page. Follow here: https://www.facebook.com/developsf.

Talent Thursday

POWERED BY:

Forward Sioux Falls is a unique, innovative program designed to grow and improve the Sioux Falls region. Created through a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation, we work to outline strategic initiatives to grow jobs, businesses and quality of life.

2022 Spirit of Sioux Falls Honoree: Mark Shlanta

The Sioux Falls Development Foundation posthumously honored Mark Shlanta, longtime CEO of SDN Communications, with its ‘Spirit of Sioux Falls’ Award at their 2022 Annual Meeting on Thursday, November 17.

The award is presented to an individual who has demonstrated leadership and commitment to the economic growth and development of Sioux Falls. The award honors the memory of former Development Foundation staff and board members David Birkeland, Angus Anson, and Roger Hainje, who perished along with Governor George Mickelson and other state officials and staff in 1993 as they returned from an economic development mission.

“Mark gave selflessly of himself to the greater cause of improving our community,” Foundation Board Chairman Kurt Loudenback said. “His commitment to economic development has helped to make Sioux Falls a model for public and private partnership in the spirit of the greater good. He was an example for others to put the community ahead of a personal agenda.”

In addition to his work at SDN, Shlanta chaired the Development Foundation board from 2008-2009 and was chair of the Forward Sioux Falls Joint Venture Management Committee from 2011-2016. He also co-chaired two capital campaigns for Forward Sioux Falls and one for the Boy Scouts. He was active in many other areas of the community, including serving on the board of directors for both South Dakota Public Broadcasting and Bishop O’Gorman Catholic Schools.

Spirit of Sioux Falls Award 2022: Mark Shlanta

Virginia couple finds career growth, better lifestyle with move to Sioux Falls

Nick Kolb and Sidney Stone agreed: It was time to leave Virginia.

“The cost of living, congestion, traffic, it’s all outrageous,” said Kolb, 29, who was working as an assistant to a dispatcher at UPS balancing delivery routes at the time.

“The weather’s gross too,” added Stone, 27, who began her career as a patient access technician in a hospital and then became a supervisor at UPS. “I cannot put enough emphasis on how terrible it is to step out at 6 a.m. and not breathe because the air is so thick with humidity.”

While they both worked at UPS, they didn’t meet there. That happened thanks to some matchmaking on the part of Stone’s mother, who met Kolb through the fitness center where she worked.

“We both thought something needed to change,” Kolb said. “We hadn’t taken a trip together, and we like to be outdoors kayaking and hiking, so we wanted to go somewhere outdoorsy but not a hot attraction, so I said you’ve got the Black Hills and Mount Rushmore.”

Sidney Stone and Nick Kolb

He was familiar with this part of the country because his dad grew up in Minnesota. And even though the couple was traveling to western South Dakota, the best option was to fly into Sioux Falls and rent a car.

“So I started getting all these ads about Sioux Falls,” Kolb said.

He began reading about the city, its rankings for quality of life and career opportunities, “and I started throwing hints about South Dakota,” he said. “The cost of living is way cheaper. I figured she probably wouldn’t consider it, but since we were going out there anyway, I thought we should see what it has to offer.”

Stone was on board.

“So we decided to take one day of our vacation and drive around Sioux Falls and get a feel for the town and go downtown,” he said. “I had reservations about her liking it, but she really enjoyed it.”

Stone especially liked downtown Sioux Falls.

“And I was very skeptical at first from living on the East Coast,” she said. “But it just felt like home immediately. I can’t really put my finger on it, but there was so much to do and so much that interested us.”

While they headed to the Black Hills for their vacation, Kolb did some online searching and decided to send his resume in for an opening at Howe Inc.

“Within a week, they’d reached out and said they liked my resume and they knew I was in Virginia but would I ever come to Sioux Falls?” he said. “And I said it’s funny you’d ask that because I’m in South Dakota right now.”

Sidney Stone and Nick Kolb

They woke up at 3 a.m. and drove east across the state so he could make the job interview.

“And I woke up the following day with a job offer,” Kolb said. “I looked at Sidney said, ‘We can’t turn this down.’ And she said, ‘Let’s do it.’ So I accepted the offer, and a month later we moved out here in August of 2021.”

He’s now a commercial HVAC installer for Howe, which has helped him with on-the-job training and saw how his process skills from UPS translated to his new role.

“I love it,” he said. “The big change for me was I was used to a very repetitive workday, and now in commercial HVAC, every day is something different, and I look forward to it. I’m going into different businesses all around town and even out of state.”

Stone immediately began finding jobs too, first working in inside sales and then in human resources. She’s now a senior HR manager at Fleet Farm.

Sidney Stone and Nick Kolb

“I love Fleet Farm,” she said. “They gave me a really big opportunity, and they haven’t made me feel like it’s too much on my plate. I have my director’s ear whenever I need it, and when I have important questions, she’s always there for me. Having your boss actually be there, even if it’s virtual, to talk you through things is something I value so much. I love what I do and love the people I work with.”

The couple’s experience is a great example of the career opportunities and lifestyle early-career professionals find in Sioux Falls, said Denise Guzzetta, vice president of talent and workforce development for the Sioux Falls Development Foundation.

“This couple came to Sioux Falls with skills and early work experience, and Sioux Falls has delivered fantastic professional growth and mentoring,” she said. “They’re both going to be able to build their careers and professional networks here for years to come.”

Outside of work, “we’re big foodies, and we’ve discovered Sioux Falls has a great food scene,” Stone said. “And we’ve done The District, which was cool and reminded us of one of the venues in Washington, D.C.”

They’ve also done downtown First Fridays, concerts at Levitt at the Falls and explored Palisades State Park and Valley of the Giants hiking trail at Big Sioux Recreation Area in Brandon.

Sidney Stone and Nick Kolb

“We’ve already gotten a group of friends,” Stone said. “You don’t create friend groups that quickly on the East Coast. It’s just not a cultural norm.”

The same has been true professionally, she added.

“There’s such a great HR community here. In Virginia, the groups felt very exclusive, and here I’ve already joined two HR groups, and I didn’t think I would be able to get a foothold that quickly,” she said. “It’s only been a year, and it’s been a whirlwind. It’s amazing we were able to get this chance just by moving here.”

Ready to learn more about carving your own path in Sioux Falls? Visit siouxfalls.com, or reach out to deniseg@siouxfalls.com.

Talent Thursday with Anna Moe

Talent Thursday is a weekly social media livestream event that spotlights talent and workforce in the Sioux Falls area by sharing the stories of young professionals in our community.

For Thursday, October 13, 2022, we caught up with Anna Moe of New York Life. She shares about her journey from Owatonna, MN, to Sioux Falls, and what she loves about living and working here.

Talent Thursday is held weekly on Thursdays at 3 p.m. CT on the Sioux Falls Development Foundation’s Facebook page. Follow here: https://www.facebook.com/developsf.

Talent Thursday

POWERED BY:

Forward Sioux Falls is a unique, innovative program designed to grow and improve the Sioux Falls region. Created through a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation, we work to outline strategic initiatives to grow jobs, businesses and quality of life.

From Alaska to Sioux Falls, move allows childhood friends to reunite in business ownership

Kyle Brown and his childhood friend Matt Ristau were in an RV in Alaska when a business was born.

It was 2020, Ristau had wanted to visit his friend stationed in Alaska to go fishing, “and I said this is the year to do it,” Brown said. “No one is traveling, and you won’t catch COVID in the middle of the ocean.”

The two go back to their days at Roosevelt High School, where they graduated together in 2000, and then went to SDSU together before Ristau transferred to USD and Brown joined the Air Force.

Kyle Brown and Matt Ristau

“The first year in college, Matt and I decided someday we’d own a business together,” Brown said. “We didn’t know what that was going to be.”

Brown went on to live across the country, from California, to Texas twice, Maryland and finally Alaska, where he spent 13 years.

It was while reconnecting in Alaska that Ristau’s background in commercial cleaning led them to their business concept.

“We started talking about how we do commercial cleaning and the service industry in general the right way,” Brown said. “Taking care of employees and providing professional cleaning services.”

Kyle Brown and Matt Ristau

They knew Brown’s military career would allow him to move back in two years, so they set a 2022 launch date – and met it.

RightWay Commercial Cleaning now offers carpet and office cleaning for businesses, events and public facilities.

Kyle Brown and Matt Ristau

“I think the market forces we talked about back in 2020 have only gotten stronger, as far as the importance of having a good, dedicated, professional staff and treating them right,” Ristau said. “We’ve been busy, and we’re looking to get busier, and now that Kyle’s back in town, we’re working on building it all up.”

Brown and his wife, Bethany, moved back with their kids this year.

Brown family

“My wife is from California and Colorado, so I was worried about convincing her South Dakota was the place to go for our forever home, but she loves it,” Brown said. “I was worried I was painting a super-rosy picture from what I remembered, but as soon as we bought our house and moved back this summer, we had people we didn’t even know coming over working on the house and helping mow the lawn and replace sprinklers. Only in South Dakota is that a thing for people you didn’t even know to come help.”

She’s now going back to school to earn a master’s degree, with their kids in high school, middle school and elementary school.

“Our kids are loving it here,” Brown said. “The schools are amazing. Even in a couple weeks, they’ve been happy and adjusting, and we’re not even done unpacking yet.”

brown family

After years of tight military housing, the family is loving its yard, a bonus swimming pool and new puppy.

“They just enjoy having space and everyone being able to spread out and have fun,” Brown said.

“When you live in Alaska, it’s hard to get other places unless you fly, and now we’re in the middle of the country, and we can do Yellowstone, the Black Hills and drive to Denver.”

The family represents a trifecta of reasons why people are moving to and loving Sioux Falls, said Denise Guzzetta, vice president of talent and workforce development for the Sioux Falls Development Foundation.

“Their experience checks so many boxes, from returning to your roots, to growing a business, continuing your education and supporting your family,” she said. “We’re thrilled to see them succeeding already in every way.”

Brown agreed that after a whirlwind of moves, it has been an ideal place to settle.

“Everywhere I’ve lived has something good about it,” he added. “Texas had great food, California was beautiful, Alaska has great hunting and fishing, but the one thing I compared everywhere to and that I missed was the people and sense of community. Nowhere compares to South Dakota when it comes to that.”

To learn more about RightWay Commercial Cleaning, visit rightwaysd.com.

Ready to learn more about carving your own path in Sioux Falls? Visit siouxfalls.com, or reach out to deniseg@siouxfalls.com.

‘Culture, Culture, Culture: If you don’t get it right, nothing else matters’ among panels at workforce development event

By the end of 2022, Showplace Cabinetry will have shipped more cabinets in a year than ever — more than 200,000.

“And we have a backlog that will carry us through year-end,” CEO Bill Allen said of production. “We will feel very fortunate to be blessed with a record sales revenue year as well. We now have 720 employee-owners — another record — at Showplace, who work their tails off every day to meet our customers’ demands.”

Showplace Cabinetry

None of that happens without a strong company culture.

On Oct. 26, Allen will speak on a panel addressing workplace culture at the fifth annual WIN in Workforce Summit, which runs from 9 a.m. to 3:30 p.m. at the Sioux Falls Convention Center.

Bill Allen

The topic is “Culture, Culture, Culture: If you don’t get it right, nothing else matters.” And Allen will be joined by Carrie Anderson of Avera, Tara Cox of Wilbur-Ellis and Teri Schmidt of Experience Sioux Falls for a discussion moderated by New York Life’s Anna Moe.

We caught up with Allen for a preview.

You’re speaking on the topic of culture, which is broad and in some cases open to interpretation. How would you describe how you and Showplace view culture? What does that mean to you?

It may be cliche, but the words “family, caring and good people” get used often by employees explaining how they feel about working at Showplace. When we are making decisions that involve employees, we go by the philosophy of treating people how you would like to be treated yourself. Every decision we make, we look at how it will affect our employees whether good or bad. When you respect people, are fair, honest and upfront with them, put yourself in their shoes, then the right decisions are easier to make. Our employees are a big part of our culture; they are always looking out for each other. Employees step up to help someone who is fighting breast cancer, has had a house fire or something as simple as needing a ride to work. It will always be our people that define us. We continually hear “That is why I work at Showplace: It is the people.”

Showplace cabinetry

Culture also can be hard to define, but from your perspective, how would you describe the culture at Showplace?

Culture is a reflection of the way you run the company; it is something that is woven into what you do every day. We have become more self-aware in recent years that culture can feel different to those in the office, in leadership positions, versus those who work on the production floor. That self-awareness drives us to want to ask questions, listen and learn more about how our employees think and feel about things at work. We are a manufacturer. The fact is some days things don’t go well. It’s hard work, we have issues just like everyone does, we can always improve. One thing is for sure, we try to make the work environment we have here the best we possibly can for our employees given the industry we are a part of.

What have you done intentionally to try to cultivate that culture?

Over the years, we have expanded benefits and employee programs, started company traditions and improved our facilities – all of this has become part of our culture. I have a tendency to want to list all those things as important aspects of our culture. Robust employee benefits, “perks” if you will, are necessary and useful to get people through the door, but they don’t always motivate people to stay with a company and do the best job they can. In addition to having nice “perks,” we are spending a great deal of time and effort trying to develop better leaders, foster creativity at all levels and encourage employee involvement.

Showplace cabinetry

I think our leadership team is very approachable, and it starts with me. I feel anyone at Showplace should be able to come up and talk to me about anything work-related. If I can’t answer their question, I’ll find someone who can. The goal is developing a mindset for all employees that they are not just a number here – they are an important part of our operation. One of our senior managers brought up to me that Showplace is really like a second family for a lot of our employees. It is a job, but it is more than that. It is stability in people’s lives, a place where they can contribute daily to something meaningful. When we work together, do our jobs well, we have the ability to produce something people want to buy and grow our company. That success in our work lives can spill over into individual’s personal lives.

Culture also always is evolving. Are there some elements of yours that you’re focused on improving, and how are you doing that?

This is something we talk about often. What was important to employees 10 or 15 years ago may or may not be important to employees today ​or in the next 10 to 15 years. If you are not consciously looking at how to evolve your culture in the workplace, it will come back to bite you in the long run.

worker at showplace cabinetry

We’ve put a focus on improving English language skills, and we actually teach English classes in-house now. We’ve strengthened our new-hire training programs, and we’ve really looked into and tried to simplify our application process, looking at how people conduct job searches today. What are potential employees looking for, how do we match up and making sure we are hitting the sweet spots the best we can. It is a constant process. Our goal is to be an employer of choice in the region. We focus on being forward-thinking, innovative and competitive with the benefits we offer.

What advice would you give to other businesses looking to address or improve their culture?

Every business has a culture whether you want one or not; usually it is a reflection of how you treat your employees. Pay is one thing, but honestly listening to employees and showing them respect, fairness and appreciation will go a long way towards building a better culture. When you have a decision to make regarding employees, ask yourself how you would want to be treated in that situation and then make the decision. We certainly know that our culture isn’t for everyone, and every employee isn’t for us. But we hope the culture we do have attracts the people who are a good fit!

What broader benefit have you found as a business to your intentional focus on culture?

Happier employees! I don’t want to mislead anyone – it is very difficult to find and retain employees in the Sioux Falls metro area. I just read there are over 30,000 open jobs in South Dakota and something like 10,000 people actually looking for jobs. That is a big problem, and Showplace is not immune to the difficulties associated with that. The way we look at it is: How hard would it be to find and keep employees if we weren’t doing any of these things?

worker at showplace cabinetry

Register today

The Sioux Falls Development Foundation is an approved recertification provider for the Society for Human Resource Management, and human resources professionals who attend WIN can earn nine professional development credits.

Tickets are $89 for in-person attendance, which includes lunch and snacks, and $20 for virtual attendance. Group discounts are available. Contact deniseg@siouxfalls.com.

Talent Thursday with Kate Solberg

Talent Thursday is a weekly social media livestream event that spotlights talent and workforce in the Sioux Falls area by sharing the stories of young professionals in our community.

For Thursday, September 23, 2022, we caught up with Kate Solberg a sales manager with Experience Sioux Falls (formerly the Convention and Visitors Bureau). She shares about her college experience and what led up to her position with Experience Sioux Falls.

Talent Thursday is held weekly on Thursdays at 3 p.m. CT on the Sioux Falls Development Foundation’s Facebook page. Follow here: https://www.facebook.com/developsf.

Talent Thursday

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Forward Sioux Falls is a unique, innovative program designed to grow and improve the Sioux Falls region. Created through a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation, we work to outline strategic initiatives to grow jobs, businesses and quality of life.