Workforce win: How Gage Brothers welcomed ‘flood’ of female production workers

Krysta Widman had a theory – and the human resources manager headed to the production floor to prove it.

“When I first started working here nearly a decade ago, we didn’t have any women in production or really out in the plant,” said Widman, who works at Gage Brothers, a Sioux Falls-based leader in precast concrete construction.

Krysta Widman at Gage Brothers in Sioux Falls SD

“Women mostly only worked in the office, and I really wanted to see more women working here.”

So after giving birth to her son, she came back from maternity leave and for one day took on a new job at Gage.

“We always said that to do this job you had to lift 50 to 100 pounds, and what we found out is you actually don’t have to be super strong to do this job,” Widman said.

“You’re not lifting 50 to 100 pounds on a regular basis. You’re lifting 20 to 30 pounds. And I said, ‘If I can do this job, anyone can do this job.’ Was I sore? Oh yes. It was not easy, but the supervisors and a bunch of other people were coming up to me and saying, ‘Wow, good job.’”

After a day pulling steel cables – “the most difficult part of the job but very possible” – putting bricks into place using form liners and tying rebar, she and the company realized “it’s really not that physical of a job,” Widman said. “What we saw helped us start getting more women in the door.”

Krysta Widman at Gage Brothers in Sioux Falls SD

Fast-forward, and Gage now counts more than 10 percent of its production team as female – with about 30 women working on the floor.

“I’ve been to precast plants literally all over the country and some in Europe, and I don’t see women working on the floor,” president Joe Bunkers said. “It’s very predominantly male-oriented, and very intentionally we moved the needle.”

Beginning with construction of the new plant in northeast Sioux Falls several years ago, Gage put in a full-size set of restrooms and locker rooms for women. The equipment, technology and layout were chosen so they could be flexible for men and women “of all shapes and sizes that come to work,” Bunkers said.

“This is not as labor-intensive as it used to be. And today, you don’t notice a difference whether it’s men or women doing the work. And actually – women are some of our best employees. They’re awesome. I don’t mean to stereotype, but they often bring a different level of detail. They do well in quality control. The head of our steel shop is a woman who was promoted from working as a welder in fabrication. So it’s been awesome to see.”

Female worker at Gage Brothers in Sioux Falls SD

Gage worked with a consultant to evaluate each job and adjust job descriptions to reflect more accurate physical demands.

As it turned out, finding women to apply for the jobs “was actually incredibly easy,” Widman said. “We already had women interested in working here who had gotten turned away because they didn’t have the experience or we’d say they needed to lift up to 100 pounds. So we had a list of people interested, and once we hired one person, it was like a flood of women working here.”

Nearly all female employees were referred by another woman, she said.

Female Worker at Gage Brothers in Sioux Falls SD

“And I wish we had even more, but we are getting more women all the time,” she said. “Those who are here have gained the respect of everyone, and I think it’s been beneficial for the whole team to give them another perspective. It’s helped women move up. It’s helped single mothers make it out of really tough situations, and it’s helped women move into jobs that pay much more than they were making before.”

Gage Brothers also has worked to remove one of the biggest barriers to women and men working: child care.

“We have many situations where both mom and dad might be working for us as well, so we have reimagined our work schedule to support it,” Widman said. “We’re working four 10-hour shifts in more production positions with staggered start times, which allows someone to see the kids off to school and someone else to pick them up at night and have family time. And we have a lot of people who now are working the same shift, where before dad might have been working during the day and mom at night.”

Forklift driver at Gage Brothers in Sioux Falls SD

The company also scaled back its use of overtime, which had created challenges with finding child care, and increased its parental leave benefits.

“We’re trying to get more people back into the workforce by making schedules that work for families,” Widman said. “We used to use overtime so much that I wouldn’t have thought we could get away from it like this, but now we’re actually pouring more yards in less time. I think it’s because people are able to have a three-day weekend, and that’s significant.”

She also has helped families find child care options, including many who require Spanish-speaking providers – a gap “that’s very difficult but where there’s also a huge entrepreneurial spirit and a market to be reached and given resources,” she said.

All the efforts have added up to a noticeable, positive shift for the Gage Brothers workforce.

Forklift Driver at Gage Brothers in Sioux Falls SD

“Once you start to have more women working, you can start to promote them as they demonstrate skills and capabilities, so I’m really excited to see how this is going to grow,” Bunkers said, adding he has two female vice presidents and two male vice presidents on his leadership team.

“It’s truly from the top that we believe in this also,” he said.

The best practices modeled by Gage Brothers “are outstanding,” said Bob Mundt, president and CEO of the Sioux Falls Development Foundation. “This is exactly what we need employers to be inspired by and motivated to embrace. There’s no one-size-fits-all approach, but the approach Gage is taking shows what’s possible when you think differently and are willing to make positive change.”

The relationship Gage Brothers has built with the Sioux Falls Development Foundation and Forward Sioux Falls has been beneficial, Bunkers said.

Welder at Gage Brothers in Sioux Falls SD

“We get to be part of a bigger plan because of it,” he said. “We’re learning ideas from others and working with them to reach out to schools and tell the story of what opportunities exist here.”

Back at the plant, Widman sees signs of the changes that have occurred constantly.

One supervisor’s response in particular comes to mind.

“He can be kind of a gruff guy and one I thought maybe would have been against having more women in the workforce, and now he has two female leaders on his team and is developing them,” she said. “The other day, he came in my office and said: ‘You know how women work here? It’s a good idea.’ And now, we have women who are supervisors and moving into leadership positions. It’s been incredible.”

To learn more about opportunities at Gage Brothers, click here.

Forward Sioux Falls is a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation and is widely respected as the premier economic driver for the Sioux Falls region. To learn more and connect, click here.

Talent Thursday with BX Civil & Construction

Talent Thursday is a weekly social media livestream event that spotlights talent and workforce in the Sioux Falls area by sharing the stories of young professionals in our community.

For Thursday, February 22, 2024, we caught up with BX Civil & Construction. They shared about their company and covered everything from their culture, current internship openings, opportunities for advancement, and more.

Talent Thursday is held weekly on Thursdays at 3 p.m. CT on the Sioux Falls Development Foundation’s Facebook page. Follow here: https://www.facebook.com/developsf

Talent Thursday

POWERED BY:

Forward Sioux Falls is a unique, innovative program designed to grow and improve the Sioux Falls region. Created through a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation, we work to outline strategic initiatives to grow jobs, businesses and quality of life.

Talent Thursday with Avera

Talent Thursday is a weekly social media livestream event that spotlights talent and workforce in the Sioux Falls area by sharing the stories of young professionals in our community.

For Thursday, February 15, 2024, we caught up with Rebecca Spykerboer, who is a Talent Acquisition Sourcer with Avera Health. She shares about the career openings at Avera and how applicants can navigate changing careers within the health system.

Talent Thursday is held weekly on Thursdays at 3 p.m. CT on the Sioux Falls Development Foundation’s Facebook page. Follow here: https://www.facebook.com/developsf

Talent Thursday

POWERED BY:

Forward Sioux Falls is a unique, innovative program designed to grow and improve the Sioux Falls region. Created through a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation, we work to outline strategic initiatives to grow jobs, businesses and quality of life.

SFPD attracts new police officers nationwide – like this one, who moved to S.D. to begin a career

Garrett McCarthy tried working in financial services after college in the Omaha area but quickly realized like others in his family that he might be destined for a different path.

So with a business degree in hand, the northeast Nebraska native decided to seek additional training – in law enforcement.

“I’d always thought about law enforcement growing up – my dad is in the profession, and I looked up to him growing up, and my brother is a deputy sergeant in Nebraska,” he said.

For his own career, though, McCarthy wanted to experience somewhere different, which led him to Sioux Falls.

“I liked the city,” he said. “I thought it was a good size and wanted to move somewhere. I had never even lived outside of Nebraska at that point.”

He began training with the Sioux Falls Police Department last August.

SFPD Officer Garrett McCarthy stands in front of a Sioux Falls police cruiser

“I had actually never been here before the academy,” he said. “I had some family who had been through and said it was a nice town that was growing. It seemed like the department itself offered a lot of opportunities and trajectories for a career in law enforcement, and that really interested me. That in itself is a big advantage over a big-city or a small-town police department.”

McCarthy joins a growing number of out-of-state law enforcement professionals drawn to work in the Sioux Falls area. In 2023, the Sioux Falls Police Department hired 28 recruit officers among three hiring classes. Of those, 11 had non-South Dakota addresses when receiving their final job offer.

“We were fortunate enough to attract candidates and hire candidates from Minnesota, Wisconsin, Iowa, New Jersey, Connecticut and Illinois,” said Ethan Beck, a talent acquisition coordinator for the city of Sioux Falls.

SFPD officer Garrett McCarthy in a police cruiser

“To start 2024, our 10-recruit February class will have two new hires from California and one from Washington state. Not only that, but we also just secured our first recruit for the June 2024 class who currently resides in New Hampshire.”

Sioux Falls Police stands out for its unique combination of strengths, Beck said.

“Not only do we offer streamlined pathways towards growth opportunities both specialty based and promotional based, but an incredible benefits package via the city at large and within SFPD specifically,” he said. “Plus, Sioux Falls sells itself. We are a top-ranking city for young adults, professionals, retirees and many demographics, leading to a competitive and diversified applicant pool without a lot of hand-holding.”

The community supports law enforcement in a multitude of ways, including with major investments.

City of Sioux Falls public safety campus

Some of McCarthy’s early emergency driving training was among the first to occur at the city’s new Public Safety Campus, a state-of-the-art complex unlike any in the region.

City of Sioux Falls public safety campus

“That was a lot of fun, definitely a new experience and very instructional,” he said. “The culture of the department, I would describe as very personable. I already feel like I know so many people and have great relationships, and there’s a good sense of camaraderie. That’s a big deal to me. You want to be able to trust the people you’re working with and get along, and it’s been great so far.”

The department “offers an incredibly low vacancy rate for as large of an agency as we are, as well as community support that is not commonly found around the country for metros either our size or larger,” Beck added. “We are incredibly appreciative and proud of those community relationships.”

police officer working on computer in car

As part of the department’s commitment to finding the right people to serve and protect, a dedicated talent acquisition coordinator was added to the team in late 2022, with a focus on high-level sourcing, recruitment tactics and workforce planning. Additionally, Sioux Falls Police is working with other city departments to bring forward innovative and strategic approaches to hiring and retention.

“Whether it is our advertising tactics, our modern recruitment website and interface or consistent engagement in career fairs and events, the SFPD takes proactive steps to engaging with candidates and attracting talent to the agency,” Beck said. “Our applicant numbers improved by almost 43 percent from 2022 to 2023, and we’re hoping to see even more quality growth in 2024 and beyond.”

For new hires like McCarthy, becoming part of the team has felt seamless.

“I’ve had great training officers. They’re very knowledgeable,” he said. “They’re very good at helping you learn how to answer your own questions and improve yourself, making sure you’re doing well and progressing because they want you to succeed. It feels tight-knit here. Even the officers I’m on call with know a number of people in the area – they’re talking to people they know at the gas station, for instance, so it has a bit of a small-town feel with a lot of opportunity.”

Sioux Falls police officers talking

The success of Sioux Falls Police in managing workforce development is a benefit to the entire community, said Denise Guzzetta, vice president of talent and workforce development for the Sioux Falls Development Foundation.

“A well-staffed, well-trained public safety department with an outstanding culture is something that sets us apart in such meaningful ways,” she said. “Like anyone in the workplace, law enforcement wants to feel supported and valued. And in return, this leads to a safer community, which allows us to continue to be the sort of place where people want to live and work in all occupations.”

When McCarthy isn’t on the job, you’ll find him enjoying living in downtown Sioux Falls, surrounded by parks, the citywide bike trail and dozens of restaurants, breweries and cocktail bars.

“When I was in Omaha, I had a 45-minute commute to work across town, and my downtown apartment is now very close to the police department,” he said. “I’m just finding it’s a great town and a great department.”

To explore how to grow your law enforcement career in Sioux Falls, click here.

And to connect on opportunities in additional industries, email deniseg@siouxfalls.com.

Moving Sioux Falls Forward: Egger Steel helps shape city’s skyline

Behind the record building years of Sioux Falls is a family business helping support the needs of the booming construction industry.

Steel beams

Egger Steel Co. began with just three employees almost 80 years ago as a fabricator of structural steel for local construction projects.

During the expansion of the interstate highway system in the 1950s, the company added fabrication of steel bridge girders. From its headquarters at 909 S. Seventh Ave., Egger Steel consistently has positioned itself and its services to meet the changing needs of businesses.

welder works on steel beams

“Being in the construction industry, we directly benefit from the growth of existing Sioux Falls businesses and the attraction of new businesses to the area,” president Burke Blackman said. “Egger Steel has supplied materials to countless construction projects in Sioux Falls.”

Recent work has included the parking ramp and skywalk at the Sioux Falls Regional Airport, The Steel District downtown development and the new Sanford Orthopedic Hospital.

building structure with steel beams

“The construction industry thrives in Sioux Falls because of companies like Egger Steel who continue to invest in their product and their people,” said Bob Mundt, president and CEO of the Sioux Falls Development Foundation. “We’re excited to see them continue to grow and evolve along with our community.”

Here’s a closer look at the business, courtesy of Blackman.

Burke Blackman of Egger Steel

Business name: Egger Steel Co.

Year founded: Egger Steel was founded in Sioux Falls in 1946 by Albert Egger and George Scudder.

Total employees in the Sioux Falls area: During the first two generations of family ownership, the company grew its workforce to more than 150 employees and grew its market to cover South Dakota and the surrounding states. The third generation of ownership brought investments in technology and automation. The current workforce of 45 employees utilizes 3D modeling and computerized (CNC) equipment to produce the same volume of production with greater accuracy and efficiency.

CEO/lead executive in Sioux Falls: Burke Blackman, president.

How would you describe your organization to someone not familiar with it?

Using design drawings created by the construction project’s architect and engineer as a starting point, we create a 3D model of the structural steel frame that shows the finished dimensions, connection details and the interfaces of the structural steel with other materials. We then purchase the required raw materials from steel mills and other suppliers.

Machines work on steel plates

We provide our shop employees with the raw materials, shop drawings and electronic files that allow them to fabricate assemblies of beams and columns with their connection materials attached. Our goal is to complete as much of the fabrication as possible in our shop where it is more cost-effective than performing the same operations in the field. When the assemblies are complete, we ship them to the project job site along with erection drawings to show how the assemblies fit together.

What are the top three reasons you continue to locate in the Sioux Falls area?

First, the Sioux Falls workforce is exceptional. We have built our company through the efforts of dedicated employees with a strong work ethic and a commitment to quality. Second, Sioux Falls is a growing community with a steady demand for new construction. Third, Sioux Falls is close enough for us to compete for business in major markets without incurring the higher costs of locating in those markets.

What do you see as the biggest challenge facing your business, and what are you most proud of?

We have a generation of long-term employees that is reaching retirement age, and we risk losing the knowledge and expertise they have accumulated over many years working in our industry. To overcome this challenge, we have focused on mentorship and cross-training so that our team members are challenged and learning new skills. Not only does it help the business, but it also makes it a more enjoyable place to work.

How would you describe the culture of your business in three words?

Quality: If the pieces don’t fit together on the job site, then we have failed in our responsibility to the customer.

Trust: We aren’t micromanagers. We provide the resources necessary for everyone to perform their best and trust in their work ethics to deliver.

Transparency: We keep everyone informed about how the company is doing, and we share the profits when we are successful.

steel beams being hoisted by a lift

Why does your business choose to invest in Forward Sioux Falls?

Economic development benefits the entire community. It brings new products and services to the region, as well as new career opportunities. We appreciate that Forward Sioux Falls isn’t focused only on encouraging business growth but is equally focused on workforce development. Our company’s success is tied to the health of our community, and supporting Forward Sioux Falls is one way that we can give back.

What are your expectations for your business in the year ahead?

During 2023, everyone in our company worked long hours to keep up with the post-COVID rebound in construction activity. We expect 2024 to be a more normal year and will take advantage of the slower pace to make improvements such as implementing new production control software.

Forward Sioux Falls is a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation and is widely respected as the premier economic driver for the Sioux Falls region. To learn more and connect, click here.

Sioux Falls ranked one of the best cities for Gen Z workers

It’s important for not only businesses to keep up with changes in workforce, but even cities should consider what the next generation is looking for in a place to call home.

Checkr analyzed cities across the U.S. to determine which are best for Generation Z, or ‘Gen Z.’

The results? Sioux Falls ranked No. 7 overall and is the No. 4 small city for Gen Z.

“Small cities hold a unique charm for Gen Z workers seeking an intimate and tight community environment,” the article releasing the findings says. “The simplicity and slower pace of life in these settings can offer respite from the hustle and bustle of major cities like New York, Los Angeles, and Chicago. These smaller cities create a sense of peace and well-being that aligns with Gen Z’s emphasis on work-life balance.

Learn more about the ranking and see the full results by clicking the button below.

Talent Thursday with Costello Companies

Talent Thursday is a weekly social media livestream event that spotlights talent and workforce in the Sioux Falls area by sharing the stories of young professionals in our community.

For Thursday, February 1, 2024, we caught up with Joan Christopherson who is the HR Manager for Costello Companies. She shares about the types of careers and culture that Costello offers – the variety may surprise you!

Talent Thursday is held weekly on Thursdays at 3 p.m. CT on the Sioux Falls Development Foundation’s Facebook page. Follow here: www.facebook.com/developsf

Talent Thursday

POWERED BY:

Forward Sioux Falls is a unique, innovative program designed to grow and improve the Sioux Falls region. Created through a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation, we work to outline strategic initiatives to grow jobs, businesses and quality of life.

Remote workers from New York choose Sioux Falls as new home, with big benefits for family

Some people move because the family outgrows the house; Chris and Kristin Giglio knew it was time for a change when their family of six outgrew a log cabin.

log cabin surrounded by fall trees

“It was as close to paradise as we were ever going to get, but with four kids, we were going to start needing room,” Chris said. “You can’t just add on to a log cabin.”

inside of log cabin

After living in the city of Buffalo, New York, in their 20s, the couple opted for the more rural lifestyle. Their love of motorcycling took them across the country on trips, with stops in 28 states along the way. So when they decided to make a move, they drew on all that life experience – and made a long list.

“We were tired of New York for a lot of reasons, and there weren’t really any towns we wanted to live in. We like three seasons, but 100 inches of snow a year gets annoying – plus the mud when it melts,” Chris said. “We looked out west first and checked out Montana and Wyoming but realized the towns were too small and our kids would need more. So we kept looking.”

They’re both remote workers – she works for a defense contractor, and he works in IT – so the options were unlimited. But the criteria quickly narrowed down potential locations.

Chris and Kristin Giglio family

“Some places were super expensive. In some cases, air quality was an issue. We like a change of seasons,” Kristin said.

They’d only been to South Dakota once – when a storm stranded them and their bikes in Murdo. But they began honing in on the state.

“We didn’t know if we wanted to do Rapid City or Sioux Falls,” Kristin said. “We looked at weather, schools, crime, and our daughter was in gymnastics at the time, so we looked at kids’ activities.”

Their pre-teen daughter lobbied hard for Sioux Falls after watching YouTube videos on both communities.

“We looked at things like what there would be to do – bowling alleys, miniature golf, certain stores, is there a zoo, all the activities we would do in a weekend – and it had everything we would do in New York and honestly more,” Kristin said.

Chris and Kristin Giglio family

“For us, the population was good,” Chris added. “Going from a metro area of 2.5 million to 250,000 really isn’t that big of a difference, and that mattered to my daughter. She didn’t want to be stuck in a small town. But she is a little worried about being safe, so that was all part of our thinking.”

They moved to south Sioux Falls in the summer of 2022 and enrolled their older kids in the Harrisburg School District. They now have one in middle school and two in elementary school.

“Everything is so hands-on,” Kristin said. “They teach kids through projects and experiences rather than just on a computer or lecturing them. It’s all interactive. The kids actually look forward to going to school every day and were sad when there was a snow day.”

robotics competition

The activities offered in the Sioux Falls area “are honestly more opportunities than we had in New York,” she added.

girl with boxing gloves

“Our daughter is now in volleyball and absolutely loves it. Our kids are in boxing at 605 Boxing and MMA, and I cannot say enough wonderful things about the coaching staff and adult fighters that are there. And our son is on the robotics team at school, and it is an amazing opportunity for kids to engage in and challenging and rewarding for them to see their robot in action.”

volleyball game

And that’s just the start. The family’s kids also have done baseball and soccer, and Kristin is part of a parent group helping bring meals to middle school teachers.

“I was invited to a meeting at the school to meet with the principal and teachers, and everyone is so welcoming and inviting,” she said. “They are genuinely happy to have you there to help.”

While they were newcomers with no connections, anyone they met stepped up to help, she added.

boy at boxing practice

“I had to put our Realtor, Sam Adams, down as our emergency contact on school paperwork because I didn’t know anyone,” Kristin said. “We had to put our mortgage team at Plains Commerce as emergency contacts. And you know what? All of them were happy to do it, and I would trust them with my kids!”

Chris and Kristin Giglio family

Sioux Falls’ health care community also came through for the family when their daughter began complaining about leg pain shortly after the move.

“The medical field here genuinely cares about you as a patient. We went to urgent care on a Saturday, she met with orthopedic the following Tuesday and had surgery the Tuesday after that,” Kristin said.

girl with cast on leg and foot

“The whole process couldn’t have been more wonderful. There are short wait times, they explain things to you, and you never feel rushed. Even my son needs some dental procedures, and we were given options. This is not the case in New York. You wait in doctors’ offices for at least an hour to be seen, you are rushed through and not given options.”

As a remote worker, she appreciates the small-town friendliness she has encountered in Sioux Falls.

“It is a warm and welcoming atmosphere, and being a remote worker, it’s nice because I don’t have that co-worker connection,” she said. “You go to even Walmart or Scheels, and the people that work are always pleasant and talk to you. My kids joke it’s perfect for me because I like to talk to random strangers, and people here are receptive of that.”

Chris and Kristin Giglio family

Overall, “here is like it used to be in New York,” Chris said. “The schools used to be hands-on. The people used to be outside, and we wanted more of that. That’s what it is here. It feels like 15 years ago.”

The family’s experience is a model of what others can expect with a move to Sioux Falls, said Denise Guzzetta, vice president of talent and workforce development for the Sioux Falls Development Foundation.

Chris and Kristin Giglio family

“We welcome remote workers, and we know many like the Giglio family who have found this community to be a perfect fit,” she said. “If Chris and Kristin ever want to make a change, they’re also going to find many employers in this community who will embrace their skill sets. And their children absolutely are going to thrive growing up in this community.”

Life here is like moving back to “simpler times,” Kristin said. “It’s more family-centric. I feel like New York was go-go-go and very cutthroat, and here it’s more laid-back and enjoyable. Everyone is so nice here, and it’s all-encompassing. It’s just different here.”

To learn more about making your move to Sioux Falls, email deniseg@siouxfalls.com.

Talent Thursday with POET

Talent Thursday is a weekly social media livestream event that spotlights talent and workforce in the Sioux Falls area by sharing the stories of young professionals in our community.

For Thursday, January 25, 2024, we caught up with Wendy Alexander, a Talent Scout with POET. She shares about what it’s like to work at POET (the world’s largest producer of biofuels), and about jobs, internships, and even scholarships they have available.

Talent Thursday is held weekly on Thursdays at 3 p.m. CT on the Sioux Falls Development Foundation’s Facebook page. Follow here: https://www.facebook.com/developsf

Talent Thursday

POWERED BY:

Forward Sioux Falls is a unique, innovative program designed to grow and improve the Sioux Falls region. Created through a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation, we work to outline strategic initiatives to grow jobs, businesses and quality of life.

Talent Thursday with Minnehaha County Sheriff’s Office

Talent Thursday is a weekly social media livestream event that spotlights talent and workforce in the Sioux Falls area by sharing the stories of young professionals in our community.

For Thursday, January 18, 2024, we caught up with Lt. McGovern and Officer Martin of the Minnehaha County Sheriff’s Office for a conversation about careers in law enforcement.

Talent Thursday is held weekly on Thursdays at 3 p.m. CT on the Sioux Falls Development Foundation’s Facebook page. Follow here: https://www.facebook.com/developsf

Talent Thursday

POWERED BY:

Forward Sioux Falls is a unique, innovative program designed to grow and improve the Sioux Falls region. Created through a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation, we work to outline strategic initiatives to grow jobs, businesses and quality of life.

With new ownership, Creative Surfaces set to build on record-setting growth

Grow a business, sell it to a private equity firm, and sometimes an owner doesn’t love what happens next.

“I’d seen it happen in my previous life,” said Jud Pins, president of Creative Surfaces Inc. “We sold to private equity, and it was a disaster.”

Still, Creative Surfaces – which his parents, Ted and Bev, founded in 1988 and then transitioned to Pins’ ownership, was growing rapidly.

Ribbon Cutting ceremony at Creative Surfaces

A manufacturer, distributor and installer of commercial casework, countertops and signage, the highly integrated company is a main provider nationally of signage and casework for the gaming, automotive, hospitality and fitness industries.

Creative Surfaces serves as a one-stop shop for its customers because it’s equipped to fulfill the needs of ongoing, multiscope projects that require the processing of wood, metal fabrication and electrical work. Clients include everyone from fast-growing Gold’s Gym to some of the largest Las Vegas casinos.

Casino machine

There also are storefronts in Sioux Falls: Cambria Gallery, which includes a full working kitchen and complete slabs of Cambria stone, and Creative Surfaces Countertops & Tile, a showroom for all counter material displays and in-home consultation.

“I wanted a different model of ownership,” Pins said. “As sole proprietor, you kind of just get tired of continually funding growth. All your chips are on the table every year.”

A fit came in the form of Toronto-based Lynx Equity Capital, which also has a U.S. division.

“They really should change their name because they’re not a traditional model of private equity,” Pins said. “I talked to several of the other owners Lynx had acquired, and they agreed they’re different.”

Instead of a traditional private equity approach of acquiring companies with the intent to resell them, Lynx buys primarily family-owned businesses and holds them.

“They have 55 companies, and they’ve only sold one, and they sold it to the previous owner who wanted it back,” said Pins, who continues to run the company with what he calls minimal involvement from Lynx.

“It is a pleasure to welcome Creative Surfaces Inc. to the ever-growing Lynx Family,” Andrea Natarelli, vice president of mergers and acquisitions at Lynx, said in a statement.

“This acquisition not only provides us with a foothold in a new geography, South Dakota, but it also further strengthens Lynx’s presence in the signage and cabinetry space. Over the years, Jud has built a strong organization with experienced management that competes in multiple industries, including the gaming sector across 15-plus states.”

Jud Pins at Creative Surfaces in Sioux Falls SD

In the first few months since the deal closed, there have been multiple benefits, Pins said, including allowing Creative Surfaces to streamline some internal administrative functions and synergies it has found with other Lynx companies.

“Flooring is a big deal for our clients in the fitness industry, and we get asked about it, and now we’re able to partner with a flooring company,” he said. “It’s the same with signage. They have a big exterior signage company that does exterior signs for Planet Fitness, for example. We don’t get into exterior works because we don’t have the manpower, so we’ve already shared contacts.”

There are 140 employees, mostly in Sioux Falls.

“I’ve been around this country, and this is the best workforce in the country,” Pins said. “It’s better in Sioux Falls than anywhere I’ve seen.”

Supporting continued workforce development is one reason Creative Surfaces is a longtime investor in Forward Sioux Falls.

“Trying to find people in a place with the lowest unemployment rate in the country isn’t easy,” Pins said. “But as a state and community, we’ve had some great successes lately. I think we have the best workforce we’ve ever had. We picked up quite a few people lately, and we’re seeing record numbers in terms of output.”

Workers observing a countertop installation

The story of Creative Surfaces is a classic Sioux Falls tale of success, said Bob Mundt, president and CEO of the Sioux Falls Development Foundation.

“Sioux Falls is built on family businesses like Creative Surfaces,” he said. “We’re thrilled the company found such a good fit in ownership to continue its growth that it includes local leadership and an ongoing commitment to doing business in Sioux Falls.”

Going forward, people spending more time in their homes bodes well for the company’s Cambria Gallery business, and its continued industry diversification supports more business-to-business activity.

“We’re also seeing with talk of interest rates coming down there’s multifamily activity that wasn’t here previously, so we’re seeing some opportunities to put shovels in the ground,” Pins said.

The Sioux Falls facility will be growing along with the company. While there was a recent 25,000-square-foot addition, “we thought it would last five years, and it didn’t last two,” Pins said. “So we’re looking at an addition because our casework, or custom cabinetry, division is growing so rapidly and possibly another facility in the southeast. The good thing is business is phenomenal. We can’t build fast enough.”

Forward Sioux Falls is a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation and is widely respected as the premier economic driver for the Sioux Falls region. To learn more and connect, click here.

Talent Thursday with the State of South Dakota

Talent Thursday is a weekly social media livestream event that spotlights talent and workforce in the Sioux Falls area by sharing the stories of young professionals in our community.

For Thursday, January 11, 2024, we’re sharing a conversation with Nancy Hamak, who’s a recruiter with the State of South Dakota. She shares about the wide array of career and internship opportunities available with the State of South Dakota, along with the great benefits and sense of purpose that a career in public service can provide.

Talent Thursday is held weekly on Thursdays at 3 p.m. CT on the Sioux Falls Development Foundation’s Facebook page. Follow here: https://www.facebook.com/developsf

Talent Thursday

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Forward Sioux Falls is a unique, innovative program designed to grow and improve the Sioux Falls region. Created through a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation, we work to outline strategic initiatives to grow jobs, businesses and quality of life.

South Dakota ranked 4th best state to start a business

You’ve got the idea, now it’s time to build your business. Where you choose to locate your new venture can be a game-changer for success. Forbes recently ranked the best states for starting a business, and we’re not surprised to see South Dakota ranked fourth, making it one of the best places to start a business.

“South Dakota presents a compelling case for entrepreneurs, combining several key attributes that help foster business growth and success,” the article releasing the rankings says. “The state’s formation fee is set at $150, balancing affordability with access to a range of business services. A noteworthy aspect of South Dakota’s business environment is its survival rate of 74%, which points to a supportive atmosphere for maintaining and developing new businesses.”

Furthermore, South Dakota offers a great business tax climate, reliable workforce, and a lower cost of living. To learn more and see which other states made the list, click the link below.

Moving Sioux Falls Forward: JDS Industries grows world-leading business from mom-and-pop shop

From a single trophy shop to the world’s largest wholesale supplier in the awards and personalization industry, JDS Industries proves what’s possible for what once was a Sioux Falls startup.

From its headquarters in northeast Sioux Falls, JDS now counts 13 warehouses nationwide and ships worldwide.

JDS Industries Building

“JDS is a model business and employer,” said Bob Mundt, president and CEO of the Sioux Falls Development Foundation. “This is a company that established a niche, grew within it and cultivated an outstanding culture along the way.”

Here’s a closer look at the business, courtesy of president and CEO Scott Sletten.

Darwin, Scott, and Nathan Sletten

Darwin, Scott and Nathan Sletten

Year founded: Sletten’s parents, Darwin and Jane, began in business in 1972 as JD’s House of Trophies. JDS Industries was formed in 1990 as a separate corporation.

Total employees in the Sioux Falls area: There are 190 employees in Sioux Falls and 350 nationwide.

CEO/lead executive in Sioux Falls: Scott Sletten, president and CEO.

How would you describe your organization to someone not familiar with it?

We are a wholesale supplier of awards, recognition, personalization and signage products. We mostly supply the blank products that people then personalize through some form of printing or engraving process.

What are the top three reasons you continue to locate in the Sioux Falls area?

Quality of our employees is a key reason we continue to do so much here in Sioux Falls. Our focus on the customer is always top of mind, and we are able to find a good amount of people here who fit in with that focus and mindset. Quality of life in Sioux Falls is also a big factor, both in our ability to operate our business and for our employees to have a stable life so that they can devote a good amount of effort and focus to work. Sioux Falls also had a lower cost of doing business than many of the other places that we have operations, which is an advantage to us as well.

What are you most proud of within your business in the past year?

I am most proud of our resilience after several tougher years with COVID and the supply chain problems. We have been able to navigate the situation well, as well as find some new opportunities that have made us much stronger and more successful today than before the pandemic.

What do you see as the biggest challenge facing your business?

Continuing to find opportunities for growth that fit within the range of things that we do well and our customers have a need for. We have a lot of interaction with our customers, as well as suppliers around the world, and are always looking for what is new and what is next. We add around 1,000 new products to our line per year, which is much more than any other competitor in our core markets.

How would you describe the culture of your business in three words?

Always customer-focused.

In everything we do, we always want to keep our customer in mind — how are changes going to impact them and hopefully make things better or easier for them. We want to be the easiest supplier to do business with so we become the default supplier to our customers for much of what they need.

Why does your business choose to invest in Forward Sioux Falls and what specific advantages or value have you found in partnering with FSF?

We choose to invest in Forward Sioux Falls because the quality of life in Sioux Falls and quality of the workforce play a role in how successful we can be. Probably the most important role we look to them for is workforce development — both in bringing people to Sioux Falls and then developing them once they are here.

What are your expectations for your business in the year ahead?

Given the weaker economy expected in 2024, we are expecting slower but steady growth. With many things like supply chain more normalized now, it is allowing us to focus more on strategy and execution instead of feeling like we are playing defense and “whack a mole” like the last several years.

Forward Sioux Falls is a joint venture between the Greater Sioux Falls Chamber of Commerce and the Sioux Falls Development Foundation and is widely respected as the premier economic driver for the Sioux Falls region. To learn more and connect, click here.

South Dakota a top state for inbound migration

For those looking to make a change, moving to a different place can be the perfect solution. However, the state where you choose to relocate can really make a difference.

In South Dakota, we’re proud to consistently be one of the best states in the nation for business, careers, having a family, and more.

Another accolade has proven this to be true: in its 2023 National Movers Study, United Van Lines concluded that South Dakota was the 7th most popular state for inbound migration.

“We are continuing to see the trend that Americans are moving to more affordable, lower-density areas across the country, with many heading to Southern states,” United Van Lines Vice President of Corporate Communications Eily Cummings said. “Movers are also becoming more strategic with their planning, as relocation continues to be driven by factors such as the price of housing, regional climates, urban planning and job growth.”

To learn more about the study and to see how other states compared, click the link below.